Overview
Intercom Call Management
Call Management:
The system logs and monitors all intercom call activity, allowing operators to manage communication events effectively. Each event is associated with video footage for real-time or retrospective analysis
Device Event Logging:
The integration logs device-specific events, such as call initiation and termination, providing detailed records for incident review and security management
The system logs and monitors all intercom call activity, allowing operators to manage communication events effectively. Each event is associated with video footage for real-time or retrospective analysis
Device Event Logging:
The integration logs device-specific events, such as call initiation and termination, providing detailed records for incident review and security management
Event Management and Automation
Automated Actions:
The system allows users to configure specific actions based on intercom events. Examples include:
Recording or controlling cameras during an intercom call
Sending event information to control rooms or off-site locations
Calling the base station for operator intervention
Sending email notifications for specific events
Playing audio clips to alert operators
The system allows users to configure specific actions based on intercom events. Examples include:
Recording or controlling cameras during an intercom call
Sending event information to control rooms or off-site locations
Calling the base station for operator intervention
Sending email notifications for specific events
Playing audio clips to alert operators
Control Room Optimization
Graphical Map Interface:
Intercom devices and their associated events can be displayed on a graphical map interface, giving operators a clear overview of communication activity within the monitored area
Real-Time Monitoring and Alerts:
The system provides real-time monitoring of intercom events, allowing operators to respond to calls and incidents promptly, ensuring smoother communication between on-site personnel and control rooms
Intercom devices and their associated events can be displayed on a graphical map interface, giving operators a clear overview of communication activity within the monitored area
Real-Time Monitoring and Alerts:
The system provides real-time monitoring of intercom events, allowing operators to respond to calls and incidents promptly, ensuring smoother communication between on-site personnel and control rooms