Cathexis Support
At Cathexis, we are dedicated to providing top-notch support to ensure you get the most out of your CathexisVision Video Management Software. Whether you need assistance with installation, troubleshooting, or optimizing system performance, our support team is here to help.
Region | Email | Contact |
|---|---|---|
International | [email protected] | +27 31 240 0800 |
Africa | [email protected] | +27 87 135 2345 |
Europe | [email protected] | +44 845 257 7277 |
UAE | [email protected] | +971 56 393 6345 |
North America | [email protected] | +1 727 785 4925 |
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Design tool
The Cathexis design tool allows you to input all the parameters of your site, including camera numbers, frame rates, resolution as well as the number of days storage required for your solution. It will then suggest the best recording servers for your application and supply you with a bill of materials (BOM) for the CathexisVision licenses that are required to satisfy the requirements that you have provided.
End user license agreement
If you are a Cathexis dealer, systems integrator or are otherwise installing this Product on behalf of a third party, you shall ensure that you have their acceptance of this End-user License Agreement and their consent to provide end-user personal data for registration with Cathexis Technologies if such voluntary option is applied.
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Training
As a value-added service, Cathexis offers training to its partners and customers. The course is an instructor-led classroom experience that leads candidates through the software’s features.
Places are secured once the course fee has been paid.
Successful candidates will receive CathexisVision certification
Candidates will learn:
- CathexisVision’s licensing model
- CathexisVision’s capabilities
- How to identify system components
- Installation and setup
- Fault-finding methodology
