By the time a variance appears in the numbers, the transaction is weeks old, the staff member may have left, and the footage has been overwritten. Point of sale data tells you what was recorded. It cannot tell you what happened in front of the till.
Refunds, voids, manual discounts, no sale openings and sweethearting all look legitimate in the transaction log.
CATHEXIS integration with point of sale and retail systems puts the two records side by side.
What CATHEXIS retail integration delivers:
Transaction data is stored with the corresponding video and can be overlaid on the camera view, so an investigator can search by till, cashier, transaction type or value and watch exactly what happened at that moment.
Exception rules turn suspicious patterns into events. Repeated voids, refunds above a threshold, manual price overrides and no sale drawer openings can trigger alarms for review rather than waiting for a monthly report.
Across a chain, CATHEXISConnect applies the same rules and reporting to every store, so head office sees the pattern rather than the individual incident.
The result: losses identified while they are still recoverable, and disputes resolved with evidence rather than assumption.