When an alarm fires, your operators face an immediate problem. They do not know whether it is real. They cannot see what triggered it. They have to decide — deploy resources, investigate further, or dismiss it — without the information they need to make that call confidently.
In busy control rooms managing hundreds of alarm points across multiple sites, that uncertainty compounds. Operators under-respond to protect against false alarm fatigue. Or they over-respond and waste resources on alerts that turn out to be nothing. Either way, the alarm system is working against them.
CATHEXIS integration with alarm panels closes the gap between the signal and the picture.
What CATHEXIS alarm panel integration delivers:
When an alarm is triggered, CATHEXIS links it immediately to the relevant camera feeds. Operators see the footage associated with the alarm point — live and in context — before they make any response decision. Visual verification takes seconds rather than minutes. False alarms are confirmed and cleared quickly. Genuine events are escalated with footage already attached.
When the alarm is confirmed as real, the response workflow begins automatically. Cameras covering the affected area record at full quality. Operators receive a structured alarm notification with video context, assigned priority, and the steps they need to follow. Nothing depends on an operator remembering the right procedure under pressure.
When the incident is over, investigators have a complete, correlated record. Alarm event data and corresponding footage are stored together and retrievable from a single search within CATHEXISVision. The timeline is clear. The evidence is intact.
For organisations using Ajax sensors and alarm devices, CATHEXIS converts sensor signals — including intrusion detection and leak alerts — into structured, operator-friendly workflows with linked video. The signal becomes a managed event rather than a raw notification.
For multi-site operations, CATHEXISConnect centralises alarm handling across locations. Alarms from any site feed into the same managed workflow, with the same structured response process, regardless of where the event occurs.
The result: alarm data that your operators can act on with confidence — because they can see what triggered it, respond to it through a defined process, and retrieve the evidence without switching systems.
